Updated at 2024-08-19

Refund Policy

At Namrata’s Dermiqa, we strive to provide the highest level of care and service to our clients. Once an appointment is booked and payment is completed, the time and resources are reserved exclusively for you. Therefore, please note our refund policy:

1. Service Price:The cost of our services is ₹400 per appointment.

2. No Refunds After Payment: If you cancel your appointment after making a payment, we do not offer refunds.

3. Rescheduling Policy:If something comes up and you can't make it, you can reschedule your appointment for a later date. Just let us know at least 24 hours before your original appointment time, and we'll do our best to find a new time for you.

4. Late Cancellations:If you cancel your appointment less than 24 hours before it's scheduled, we cannot offer a refund or a rescheduled time.

5. Clinic Cancellations:If we need to cancel your appointment for any reason, you can choose to either reschedule or get a full refund. Refund will be credited to the original payment method within 3-5 working days

Checkout Flow:

1. Booking: When booking an appointment, you will be guided through a simple checkout process on our website.

2. Payment: After selecting your service and preferred date and time, you will be required to make a payment of ₹400 to confirm your booking.

3. Confirmation: Once the payment is processed, you will receive a confirmation email with your appointment details.

4. Cancellation and Rescheduling: Please remember that once payment is made, the no-refund policy applies if you decide to cancel. However, rescheduling is possible if you notify us at least 24 hours in advance.

By booking an appointment with Namrata’s Dermiqa, you acknowledge and agree to this refund policy and to our Terms & Conditions.